Terms & Conditions of Sale

Last updated: July 2026

These Terms & Conditions of Sale govern all purchases made through Soluvyn. By placing an order on our website, you agree to these terms.

1. Orders

All orders placed through our website are subject to acceptance and availability.

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Product availability
Pricing errors
Suspected fraud
Payment issues

If your order is cancelled after payment has been received, a full refund will be issued.

2. Prices

All prices displayed on our website are shown in the selected currency and include applicable taxes where required by law.

Prices may change at any time without prior notice.

The price charged will be the price displayed at the time your order is placed.

3. Payment

We accept secure payments through trusted payment providers.

Orders will only be processed once payment has been successfully authorized.

We reserve the right to refuse transactions that appear fraudulent or unauthorized.

4. Shipping

Orders are processed within 1–3 business days.

Estimated delivery times vary depending on the destination and are provided as estimates only.

Shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control may occur.

Please refer to our Shipping Policy for more information.

5. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

For hygiene reasons, opened or used cosmetic products cannot be returned unless they are defective or damaged upon arrival.

6. Product Information

We make every effort to accurately describe and display our products.

However, due to differences in device screens and lighting conditions, actual product colors and appearance may vary slightly.

Individual results may vary depending on skin type and personal sensitivity.

Our products are intended for cosmetic use only and are not intended to diagnose, treat, cure, or prevent any disease.

7. Customer Responsibilities

Customers are responsible for providing accurate:

Shipping address
Billing information
Contact details

Soluvyn cannot be held responsible for delivery issues resulting from incorrect information provided by the customer.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Soluvyn shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of our products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

9. Force Majeure

Soluvyn shall not be held responsible for delays or failure to perform its obligations due to events beyond its reasonable control, including but not limited to:

Natural disasters
Pandemics
Government actions
Customs delays
Transportation disruptions
Strikes
Technical failures

10. Governing Law

These Terms & Conditions of Sale shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Soluvyn operates.

11. Changes to These Terms

We reserve the right to modify these Terms & Conditions of Sale at any time.

Updated versions will be published on this page with the revised date.

Continued use of our website following any changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions regarding these Terms & Conditions of Sale, please contact us:

Email: contact@soluvyn.com

We aim to respond to all inquiries within 24–48 business hours.